Ngern Tid Lor Public Company Limited or TIDLOR reinforces its success in insurance brokerage business operations, with the intention to promote public access to increased and widespread insurance protection, led by the brand "Prakantidloh", insurance brokerage business, winning the Outstanding Omnichannel Integration award for outstanding communication and sales channel integration, along with "heygoody" winning the Best Customer Centric Model award for excellent customer-centric business model, from the Global Retail Banking Innovation Awards 2024 stage, organized by The Digital Banker, a global provider of news services, research, and financial technology and banking development, reflecting the company's dedication to continuously developing and elevating insurance brokerage services.
Mr. Arpakorn Chotiruangpaisarn, Senior Vice President of Insurance Business at Ngern Tid Lor Public Company Limited, mentioned that these awards reflect the company's dedication and continuous effort in developing and elevating insurance brokerage services, focusing on applying technology and innovation to make insurance more accessible and understandable for everyone, while maintaining service quality and standards, and ensuring that customers receive comprehensive protection.
Ngern Tid Lor has developed its insurance brokerage business systematically through the Insurance Brokerage Ecosystem concept, covering both platforms and channels including heygoody.com, a comprehensive digital insurance brokerage platform with expertise in various insurance products, easy to compare and convenient to purchase, as well as "Prakantidloh" by Ngern Tid Lor insurance brokerage branches with a team of professional insurance agents ready to provide advice and assistance at every step throughout the insurance process, and the development of technology systems to increase service efficiency and create a seamless experience for customers at every touchpoint.
These international awards affirm Ngern Tid Lor's position as a leader in insurance brokerage and digital innovation in Thailand, and reflect the company's commitment to raising industry standards and creating better value for customers.