Over 3,000,000 downloads
The Tidlor app helps
"life move forward" smoothly
Time to change!
Let our app be the tool that helps your life move forward
the way you want Download now!
Manage Loan
Loan
Insurance
Credit in your hand, manage anytime
📲 Easy registration, manage yourself, no need to wait in line
View and pay bills anytime, check payment history, transfer credit, and manage linked cards completely and easily in one app
Don't miss any important matters
🔔 Complete information, transparent transactions, instant notifications
Check what needs to be done to receive exclusive rights (e.g., increased credit limit reward coupons) View recommended products and follow status notifications of transactions
New! Update before anyone else
Latest new services to make your life more convenient
Keep up with all new financial services, including calculating amounts, checking credit status, inviting to receive recommendations, receive e-documents gold savings and daily updated content
Hey! There are some cool features
you might not know about
See the app usage guide🔒 Lock and temporarily unlock card
💳 Activate card and set password
🆕 How to register for the first time
🔑 Forgot or change withdrawal PIN
💸 How to transfer loan money
🧾 View bills / pay bills
❎ Disable special access
👆 Enable login with fingerprint
ℹ️ How to log in on a new device
🆙 How to update the app version
⚠️ Be aware of Jailbreak or Root risks
ℹ️ How to claim increased credit
TIDLOR Connect
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Frequently Asked Questions
How to register for Ngerntidlor app for the first time
1. Press the 'Register' button
2. Enter your ID card number and phone number, then press 'Next'
3. Fill in additional information completely, then press 'Confirm'
4. Read the terms and conditions of using the Ngerntidlor app, then press 'Accept'
5. Enter the OTP code sent via SMS
6. Set a 6-digit PIN code to access the app
📝 Summary of required information: ID card, phone number, contract number with Ngerntidlor
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4
2. Enter your ID card number and phone number, then press 'Next'
3. Fill in additional information completely, then press 'Confirm'
4. Read the terms and conditions of using the Ngerntidlor app, then press 'Accept'
5. Enter the OTP code sent via SMS
6. Set a 6-digit PIN code to access the app
📝 Summary of required information: ID card, phone number, contract number with Ngerntidlor
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4
Forgot Ngerntidlor app password (PIN), what should I do?
1. Open the Ngerntidlor app and press "Forgot PIN" from the PIN entry screen
2. Enter your ID card number and phone number used for registration
3. Wait for the OTP code via SMS, approximately 1-2 minutes
4. Set a new password by creating a 6-digit PIN and confirm again
5. Access the Ngerntidlor app with your new password
⚠️ Note: PIN must be 6 digits, no repeated numbers, max 2 consecutive digits, no sequential numbers like 111111, 111234, 123456
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4, or try again in 5-10 minutes
2. Enter your ID card number and phone number used for registration
3. Wait for the OTP code via SMS, approximately 1-2 minutes
4. Set a new password by creating a 6-digit PIN and confirm again
5. Access the Ngerntidlor app with your new password
⚠️ Note: PIN must be 6 digits, no repeated numbers, max 2 consecutive digits, no sequential numbers like 111111, 111234, 123456
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4, or try again in 5-10 minutes
Changed phone number and can't access Ngerntidlor app, what should I do?
If you changed your phone number and cannot log in, please follow these steps:
- Prepare documents - ID card and vehicle registration documents
- Contact Call Center - Call 088-088-0880 press 0 then press 4 to report the number change
- Wait for confirmation - The system will update the new number within 24 hours
- Try accessing the app again after receiving SMS notification that it's complete
Can't register for Ngerntidlor app, says phone number is duplicate, what should I do?
Case 1: Already registered before
- Press "Login"
- Enter ID card number + phone number
- Receive OTP code via SMS then enter PIN
- Contact staff to delete old number data first
- Call 088-088-0880 press 0 then press 4 to report the issue
- Wait 1-3 business days for resolution
- Get results after completion, staff will call you back
Can't access Ngerntidlor app, message says 'Special access disabled', how to fix?
This is caused by phone settings blocking the Ngerntidlor app. Can be fixed as follows for the following popular brands: Samsung, Realme, Xiaomi/Redmi, Vivo, Oppo
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4 for step-by-step guidance from staff
- Go to phone "Settings"
- Find "Accessibility" or "Accessibility"
- Find "Ngerntidlor" in the app list
- Turn off special access
❌ Still not working? 📞 Call now: 088-088-0880 press 0 then press 4 for step-by-step guidance from staff