Question 1

What is Credit Transfer to Account?

Accepted Answer

It is a feature in the TIDJAI App that lets customers transfer unused loan credit to a bank account or PromptPay instantly for emergency use, with a transfer fee of 3 THB per transaction.

Question 2

What is a Tidlor Card?

Accepted Answer

Tidlor Card is a card used to access cash from an approved loan credit line. Customers can use it through the TIDJAI App or supported ATMs, and no interest is charged when there is no withdrawal.

Question 3

How can I get a Tidlor Card?

Accepted Answer

Customers can apply together with a vehicle title loan at Tidlor branches, via the form on the website, or by contacting the Call Center 24 hours a day.

Question 4

How long does it take to receive the Tidlor Card after loan approval?

Accepted Answer

After loan approval, the card is generally delivered within about 3-7 days, with Bangkok and nearby areas typically receiving it faster than other provinces.

Question 5

What is the interest rate for a vehicle title loan with Tidlor Card?

Accepted Answer

The page shows reference rates for several vehicle types, including 1.13% per month for motorcycle title loans, 0.98% per month for car/pickup title loans, and 0.84-1.13% per month for truck title loans, with comparable declining-balance figures disclosed by the company.

Question 6

How is a loan with Tidlor Card better than a regular loan?

Accepted Answer

The main advantages are receiving both the loan and the card in one contract, drawing only the amount needed, keeping the remaining credit available for later, and paying interest only on the amount actually used.

Question 7

Which ATMs can be used with Tidlor Card?

Accepted Answer

Customers can withdraw through supported bank ATMs in Thailand, and they can also transfer funds to an account through the TIDJAI App. ATM withdrawals cost 5 THB per transaction, while app transfers cost 3 THB per transaction.

Question 8

What is the minimum withdrawal or transfer amount for Tidlor Card?

Accepted Answer

The minimum amount for both cash withdrawal and credit transfer is 500 THB per transaction.

Question 9

How do I activate and set up Tidlor Card?

Accepted Answer

After receiving the card, customers can activate and configure it by following the setup guidance provided on Tidlor’s website and digital service pages.

Question 10

What should I do if I lose my Tidlor Card?

Accepted Answer

Customers should contact Tidlor Call Center at 088-088-0880, which is available 24 hours a day.

Question 11

Will I receive notifications for Tidlor Card transactions?

Accepted Answer

Yes. Customers receive transaction notifications via the registered SMS number or through the TIDJAI App.

Question 12

What should I do if I enter the wrong PIN more than 3 times or forget my PIN?

Accepted Answer

Customers can contact the Call Center to request card unlock assistance or follow the company’s PIN reset and change instructions provided in the card usage guide.

Tidlor Card

Emergency funds ready to use, for peace of mind 24/7

Easy, Fast, Ready to Use

Available 24 Hours

Free! Application Fee

Tidlor Card

Emergency funds ready to use, for peace of mind 24/7​

Easy, Fast, Ready to Use

Available 24 Hours

Free! Application Fee

Emergency funds ready to use, for peace of mind 24/7