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Ngern Tidlor Wins "Best Financial Inclusion Initiative in Thailand" at The Asian Banker Thailand Awards 2026, recognizing its success in developing its Omnichannel Disbursement solution.
Reflects Ngern Tidlor commitment to utilizing innovation and technology to create financial opportunities and equality, sustainably elevating people's quality of life.
Ngern Tid Lor Public Company Limited, a subsidiary of Tidlor Holdings (TIDLOR), represented by Mr. Thitided Srimarayat, Senior Vice President of Marketing and Loan Business Development, led Ngern Tidlor to achieve the Best Financial Inclusion Initiative in Thailand under the Retail Finance Product Awards category at The Asian Banker Thailand Awards 2026.
The recognition reflects the company’s success in developing its Omnichannel Disbursement solution, which turns approved vehicle title loan credit lines into readily accessible funds that customers can withdraw when emergency happens. The interconnected channels include services at Ngern Tidlor branches, cash withdrawals from ATMs using the Tidlor Card, and the E-Withdrawal service through the Tidjai application, formerly known as the Ngern Tidlor application, which enables cardless transfers directly to customers’ bank accounts.
This model helps overcome time and location constraints, ensuring continuous access to funds during emergencies, while customers are travelling, or when visiting a branch is not possible. Customers only pay interest on the actual amount withdrawn.
Ngern Tidlor, a leader in vehicle title loans, driven by its commitment to creating fair and transparent financial opportunities. Furthermore, it is committed to reducing inequality in access to financial services. Its past business operations have continuously elevated financial services for retail loan customers, starting from providing services through over 5,000 specialized financial advisory staff stationed at more than 1,900 branches nationwide. This was expanded to the Tidlor Card, a revolving cash card for loan withdrawals that enables customers to withdraw cash from their credit line at ATMs of leading commercial banks nationwide and upgraded to the E-Withdrawal service via the smartphone application "Tidjai," which allows customers to access funds anywhere, anytime, 24 hours a day. All channels are designed to connect seamlessly both offline and online, enabling customers to choose the most appropriate and suitable service for their needs in each situation.
This innovation has consistently received positive feedback from customers. By the end of 2025, over half of the customers chose to use services through digital channels, while the E-Withdrawal service via the Tidjai application became the primary channel for loan transfers. Moreover, it significantly facilitated customers during unforeseen situations, as demonstrated during the 2025 flood crisis, which created obstacles to traveling to branches or ATMs. However, Ngern Tidlor customers could still use the service via the Tidjai application, ensuring uninterrupted access to funds even in emergencies or with travel constraints.
All of this reflects the commitment of Ngern Tid Lor PLC to utilizing innovation and technology to create financial opportunities and equality to sustainably elevate the quality of life for people. This reinforces the Group's role as The Leading Financial Inclusion Service Provider, delivering accessible, fair, and transparent financial services.
The Asian Banker Thailand Awards 2026 is organized by The Asian Banker, a leading banking and finance media in the Asian region, to present awards to financial institutions that meet standards, possess outstanding potential, and promote sustainable growth.
Notes: Borrow only as necessary and within your repayment ability. Interest rate 12%–24% per year (as of April 18, 2025).
For more information about Ngern Tidlor, please visit:
Call Center: 088-088-0880 (24 hours)
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FAQ:
Q: What award did Ngern Tidlor receive at The Asian Banker Thailand Awards 2026?
A: Ngern Tidlor won the Best Financial Inclusion Initiative in Thailand at The Asian Banker Thailand Awards 2026 for its success in developing the Omnichannel Disbursement solution.
Q: What role does the Tidjai application play for customers during emergencies or crises?
A: The Tidjai application enables customers to access emergency funds instantly via their smartphones without needing to travel. For instance, during the 2025 flood crisis, when traveling to branches or ATMs was not possible, customers could still seamlessly access funds through the app.
