Credit Claude AI or ChatGPT.
tidlorlogo

Debtor Rights You Should Know
Because even as a debtor
we have rights and a voice!

These rights are very beneficial. Every debtor should know them to avoid being taken advantage of. "Because even as a debtor, we have rights and a voice."

Before borrowing, everyone thinks carefully about who to borrow from, where to borrow, and whether they will be taken advantage of by creditors. If we must be in debt, let it be with a proper system like Tidlor! Because we will receive confidence, peace of mind, and warmth, which is definitely better than borrowing from informal lenders. Additionally, there are various rights that many people have never known, even though they are very beneficial to debtors like us. These rights must be memorized by heart.

icon Free! Personal Accident Insurance

Free! Personal Accident Insurance

If you are a new motorcycle loan customer with Tidlor, you are entitled to receive coverage from personal accident insurance, free! For a full 1 year.
icon Right to Choose and Compare

Right to Choose and Compare

Whether it's a loan or insurance, you have the full right to choose products and services. You have the right to compare or choose the loan repayment period according to your ability. Short term or long term, choose what you are comfortable with and can afford.
icon Must Receive a Copy of the Loan Agreement and Payment Receipts as Evidence

Must Receive a Copy of the Loan Agreement and Payment Receipts as Evidence

After deciding to enter into a vehicle registration loan agreement, you must receive a copy of the loan agreement, and every time you make an installment payment, you must receive a receipt to keep as evidence. If you do not receive it, you can file a complaint immediately. You will also receive an SMS confirming your installment payment.
icon Right to Redeem Vehicle and Receive Surplus When Vehicle is Auctioned

Right to Redeem Vehicle and Receive Surplus When Vehicle is Auctioned

When your vehicle is repossessed, you have the right to redeem your vehicle within 30 days. The officer must clearly inform you of the outstanding balance and can explain the various expenses that have occurred. In the case where the vehicle is auctioned, if the sale value of the vehicle is higher than the outstanding debt, you have the right to receive the surplus back.
icon Right to Privacy Protection

Right to Privacy Protection

Everyone values their own data. You have the right to protect your personal information or disclose it to anyone. However, Tidlor has a policy to protect and keep customer data confidential, so you can be assured that your information will not be disclosed to other unrelated parties without your consent.
icon Know Important Information to Make Decisions

Know Important Information to Make Decisions

You have the right to know loan conditions, interest rates, fees, and various service charges from the website or you can inquire with Tidlor staff at all branches nationwide until you are satisfied.
icon Can Provide Feedback on Services

Can Provide Feedback on Services

You will receive convenience, speed, courtesy, and friendliness every time you use Tidlor's services. If you encounter inappropriate service, have suggestions, comments, or complaints about the service, you can contact 088-088-0880, available 24 hours.
icon Build a Good Credit History

Build a Good Credit History

If you are a disciplined borrower who makes payments on time, it will help build a good credit history for you. Tidlor has the duty to submit payment history information to the credit bureau system so that in the future you will have increased opportunities to borrow from banks or other financial institutions.
icon Receive Advance Notice and Fair Debt Collection

Receive Advance Notice and Fair Debt Collection

You must receive an invoice before the due date, and if there are overdue installments, you will receive advance notice to pay the debt and will be subject to fair debt collection. Officers will not use impolite language, threats, defamation, insults, or anything that causes embarrassment, or take any action that risks your life.
icon Quick Vehicle Registration Book Return, Delivered to Your Home

Quick Vehicle Registration Book Return, Delivered to Your Home

Tidlor will keep your vehicle registration book safe and secure, and when you close your account
you will receive your vehicle registration book back within the specified time period
  • Vehicle Registration Loan
    • Branches in Bangkok and surrounding areas (Nonthaburi, Samut Prakan, Pathum Thani) receive the book back within 7 days after the customer successfully closes the account
    • In case of requesting the book at branches in other areas or via postal delivery, the time to receive the book may be delayed beyond 7 days depending on distance and transportation
  • Hire Purchase Loan
    • Receive the book back within 30 days after the customer successfully pays to close the account and submits the vehicle ownership transfer documents to the company
If you have any questions, you can contact Tidlor Call Center at 088-088-0880 or the Financial Consumer Protection Center (FCPC) at 1213