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Sustainable Impact

Empowering People Through Financial Inclusion: Our Impact at Ngern Tid Lor

At Ngern Tidlor, our mission to empower people and enrich lives through financial inclusion is deeply rooted in our core belief - that access to fair, transparent, and responsible financial services is a fundamental right for all. Guided by this powerful “WHY” crafted by our employees in 2016, we are driving sustainable change by equipping individuals across Thailand with the knowledge, tools, and opportunities to achieve long-term financial well-being and inclusive economic growth.

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At Ngern Tidlor, our leadership team consists of experienced professionals driven by a meaningful purpose. This focus inspires our active efforts to discourage excessive spending among consumers.

We implemented an effective campaign that included publishing a bestselling book on financial literacy along with a highly successful advertising campaign that went viral in raising awareness about over-indebtedness. Our goal was to motivate more people to make smarter financial decisions

As a company, we also prioritize educating borrowers about their rights and regulating our own marketing messages. We ensure transparency by clearly informing customers of their rights and obligations. Our marketing activities are carefully reviewed to only promote responsible lending practices. We avoid endorsing questionable options like “no NCB checking,” “no blacklist checking,” or encouraging borrowing for consumption purposes.

Through these initiatives, we aim to cultivate an environment where individuals develop sound financial habits and make prudent choices for long-term financial well-being. Our experienced leadership guides these efforts to drive positive change in how people manage their personal finances across society.

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Thailand's concerning household debt situation is not merely a result of staggering liabilities but is compounded by the unproductive nature of such debt, primarily incurred to finance excessive consumption habits. These troubling dynamics underscore a much more pervasive issue that extends beyond the proliferation of informal and unscrupulous lenders or low-interest rate restrictions. They are symptomatic of a profound lack of financial literacy and discipline that plagues Thai society.

We are convinced that fostering financial competency from an early age through dedicated personal finance and money management courses in high schools, universities, and professional development programs can significantly reduce economic disparities. Equipping individuals with these essential skills can effectively curtail society's overreliance on informal moneylenders and their predatory practices.

Ngern Tidlor has been at the forefront of addressing this challenge through widespread financial education initiatives. In 2012, we had already developed, piloted, and implemented comprehensive interactive financial literacy curricula tailored for our clients. This commitment has only grown stronger, as we have expanded our efforts to encompass rural communities, factory workers, and our own employees.

No. of
Participating Communities

237

No. of
Participants

6,488

No. of
Ngern Tidlor
Volunteers

1,011

As of 30 June 2024

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In recent years, concepts like ESG, UNSDGs, BCG, Sustainability, and Impact have gained significant attention across industries. Sustainability and social/environmental impact are now essential considerations in investment reports, leading businesses to actively seek ways to create positive impacts on society and the environment.

While Ngern Tidlor recognizes the importance of measuring its impacts, reconciling qualitative customer stories with standardized ESG questionnaires has been challenging. However, the company understands the need to quantify benefits in order to make the issue of financial inclusion more tangible and achieve a common understanding with all stakeholders.

Motivated by a collaboration with Temasek Trust's Centre for Impact Investing and Practices in 2023, Ngern Tidlor has analyzed its existing data and designed its own impact survey. This initiative aims to provide evidence-based insights into the positive impacts created through improving access to financial services and insurance for customers.

No. of
Customers who have built credit history with Ngern Tidlor

As of 31 Jan - 31 Dec 2023

431,084

Sustainability
TIDLOR Impact Report: Our First Social Impact Assessment Report

TIDLOR Impact Report assesses the positive impact of Ngern Tid Lor Public Company Limited in facilitating customer access to financial resources and insurance coverage. We believe this empowers customers to improve their quality of life, ultimately benefiting society and the national economy.